Support triage assistant
An LLM-backed tool that drafts replies and routes incoming support tickets for a regional service company, cutting first-response time roughly in half.
Portfolio
A few representative projects. Client details are generalized for privacy — happy to walk through specifics on a call.
Nonprofit website rebuild
A fast, accessible marketing site for a Rochester nonprofit, rebuilt on a modern static stack with a content workflow their staff can manage themselves.
Inventory forecasting dashboard
A lightweight internal dashboard that turns spreadsheet exports into clear reorder recommendations for a small manufacturer.